Social Networking Platform Acts as Concierge for New Orleans Hotel
The Bourbon Orleans, part of the prestigious New Orleans Hotel Collection, has implemented LobbyFriend, Quadriga’s social network platform, to enhance the guest experience and enable guests to connect with each other during their stay. Following this initial implementation, the New Orleans Hotel Collection would like to introduce LobbyFriend™ into their six other hotels.
LobbyFriend™ is the first-ever social network platform dedicated to the real-time needs of guests in their immediate location and vicinity. It provides a private, temporary social network for hotels, enabling them to communicate with guests during their stay and connect hotel guests and hotel staff together. Guests benefit from connecting online with other guests, to access a relevant and mobile stream of information about what’s happening within their hotel or city location, to discover where to go and what to do, as well as benefit from exclusive deals and special offers.
Guests are able to access and post news, information and comments in real-time throughout their stay, wherever they are, in or outside the hotel, via an application downloaded to their personal mobile devices. The free LobbyFriend™ app is available as a one-time downloadable app for both iOS and Android devices, with support for Blackberry devices available soon. Additionally, a screen in the hotel lobby communicates a live, consolidated social stream to engage and attract guests, integrating existing hotel Facebook, Twitter and RSS social feeds.