Social Networking

Engaging a Global Workforce
How FRHI Hotels & Resorts connected worldwide staff with a mobile and online platform. FRHI's internal communications project manager shares how an internal communications team established a vision of efficient, two-way communication based on achieving three goals: increase awareness of the FRHI brand; facilitate employee communication; and reach employees with inactive email accounts.
4 Steps to Winning Insights from Social Media
Why social data and data mining are key to running a hospitality business.

Brands Get a Marketing Boost with Consumer-Generated Content

Sanderling Resort, Northview Hotel Group, Cathay Pacific, Seattle Travel Bureau and Breckenridge Resorts team with Pixlee to engage millennials.
Study Offers Insight into How Millennials May Change the Workplace

Three-quarters of Millennials say a company's technology usage is a factor in their employment decisions.
Winning the Business of Repeat Customers

HT gets input from Task Retail Technologies and Paytronix about how technology can be used to engender loyalty, and how brands can better manage loyalty data.
Cali LaQuinta Taps HotelTap Workplace Tool

The 'digital log book in the cloud' replaces hand-written notes as a means to communicate between staff, departments and management.
Zebra Unveils Customizable, Enterprise-Class Tablets

New ET50 and ET55 tablets cater to diverse mobile strategies in hospitality, including interactive menus, concierge services and kiosk capabilities.
Social Cousins: Sandwich Chain Connects with Location-Driven Digital Marketing

With MomentFeed, Cousins Subs substantially increased local awareness, in-store foot traffic, mobile ordering and overall restaurant sales.
NetWaiter Improves Restaurant 'Social Widget'

By linking their social media sites to their NetWaiter account, restaurants can now simultaneously post one message to multiple platforms, thus streamlining online marketing to local customers.
Travelodge Pushes Forward on Technology Strategy with Monscierge

The first launch is a mobile booking application available for Android and iOS, so guests can easily locate and book rooms directly with Travelodge while on the move.

Engaging a Global Workforce

4 Steps to Winning Insights from Social Media

Brands Get a Marketing Boost with Consumer-Generated Content

Study Offers Insight into How Millennials May Change the Workplace

Winning the Business of Repeat Customers

Cali LaQuinta Taps HotelTap Workplace Tool

Zebra Unveils Customizable, Enterprise-Class Tablets

Social Cousins: Sandwich Chain Connects with Location-Driven Digital Marketing

NetWaiter Improves Restaurant 'Social Widget'

Travelodge Pushes Forward on Technology Strategy with Monscierge