Digital Diner Adds Reservations by SMSDiners can also request to be added to a wait line via Digital Diner’s SMS feature. SP Square Systems Launches Guest Management System With Texting FeatureCloud-based GMS automates guest requests, work orders, equipment maintenance, preventive maintenance, inspections and asset management and allows guests to text in service requests. Nordic Choice Hotels Implements SMS Messaging and Staff Communication Platform Nordic Choice selects ALICE to unify guest and staff communication, eliminating silos. The Cosmopolitan of Las Vegas Updates Rose, Its SMS Chatbot With the addition of AI and natural language processing, Rose can now read sentiment and understand context. Branded Mobile App, SMS, Push Notifications or Chatbots: Which Mobile Channel Is Best for Your Hotel? There are many ways for hotels to connect with guests via mobile messaging but not all platforms are right for all hotels. 4 Ways Messaging Apps are Overtaking SMS Texting Messaging apps provide guests with a seamless and consistent multi-channel experience that puts them in charge of communication. AccorHotels UK & Ireland Allows Guests to Message Staff via WhatsApp Guests can request room service, housekeeping or make restaurant reservations via the app. Communicate with Guests via Their Preferred Medium: Chat Messaging makes traveling easier and communication more personal, which provides a better guest experience. Kipsu Announces Integration with Apple Business Chat Beta Integration enables more personal and convenient conversations between guests and hotels. Track Hospitality Software Releases Two-Way SMS Text Messaging This product is designed to help TRACK users communicate with their customers and leads more effectively. First Previous 10 11 12 13 14 Next Last