Hotel Expands Use of AI ChatbotEdwardian Hotels London expands ‘virtual host’ to meetings and events Captain D’s Triples Loyalty RegistrationsUses Paytronix instant text-to-join enrollment feature Digital Concierge, Smart Rooms, Local Experiences Are Among Top Trends Cited by Property Managers Driftwood Hospitality Management surveys property managers for trends spotted. Mulligan’s Grille Signs On with Digital Diner New features include the ability to assign a reservation a specific table Waitbusters Adds Loyalty Program to Digital Diner The enhanced software combines SMS marketing with a loyalty program San Francisco Hotel Replaces Legacy Operations Toolset with ALICE Hotel Zelos, a Viceroy Hotel, uses the ALICE platform for concierge, housekeeping, maintenance, and guest messaging. Maestro PMS Announces 2018 Development Roadmap Tablet full-front office operation, strengthened direct online booking, spa tablet capability and 2-way guest service texting lead list. How Caesars Las Vegas Keeps Guests Happy With Ivy Caesars guests who engage with Ivy, a 24-hour virtual concierge service, rated their overall experience an average of five points higher than guests who knew about Ivy but did not engage. Orange County Country Club Finds that Members Who Ignore Emails Will Respond to Text Messages Texting has led to quicker responses from members, increased RSVPs and a boost in responses from prospective members. Carneros Resort and Spa Implements ALICE Concierge Software to Improve FOH Operations Carneros was drawn to ALICE for its ability to consolidate, integrate the resort's multitude of technologies. First Previous 12 13 14 15 16 Next Last
