Digital Diner by Waitbusters’ continues to cater to both guests and restaurants in streamlining the way that a customer can be seated. The latest feature to be unveiled allows guests to get in a wait line or make a reservation via SMS. By using the SMS feature, diners no longer have to go to a web page or download an additional app, nor do they have to sit in crowded lobby. Allowing guests to make reservations and get in a wait line via SMS goes hand-in-hand with what all guests in 2018 are seeking – convenience. In addition to improving guest experience, SMS reservations can be made 24/7.
