SMS (Short Message Service)

New features provide advanced functionality to improve employee engagement and operational excellence.

Virtual assistant powered by OpenCity enables Tripleseat customers to book private events, capture leads, and manage inquiries 24/7.

Two-way texting solutions can enhance a hotel's reputation by alleviating call congestion, improving in-house efficiency and creating happier, loyal customers.

Charlestowne Hotel uses guest surveys to gather feedback and makes it a goal to respond to every guest review.

Expedia is leading the way in implementing AI to help their partners maximize their tools and hoteliers must learn to do the same.

Nordis adds text/SMS to Expresso; offers ExpressoWallet to deliver virtual membership cards and mobile statements to all wallet applications on smartphones.

Acquisition of Presto AI enables Zingle to harness the power of intent through text messaging.

With the median age of workers in food service at 29, restaurants will find that text-based communications are what their workforce wants.