Self-Service

Using an RFID wristband, the iPourIt technology can track each customer’s consumption to the tenth of an ounce, and the tab is automatically calculated upon checkout.

The QikServe Kiosk Application gives operators a flexible, customizable platform for building their own self-service system.

The kiosks will make it easier for customers to customize their orders.

Fattmerchant will decrease monthly costs for Juke Slot clients as it does not add markups, surcharges or ancillary fees to credit card interchange rates.

The check-in solution allows guests to book online, pay online and gain access to their rooms using their smart phone.

The CEO of Saint Marc Pub – CafÉ, Bakery & Cheese Affinage, details how the company departed from traditional service methods and instead allows guests to choose how much human interaction they want. Using tabletop digital menus, the company can offer guests seamless hassle-free purchasing, entertainment, and can even capture feedback before the dining experience ends.

With this certification, merchants can adopt a secure unattended payment solution that can be deployed quickly to ensure they are ready for EMV and NFC payment acceptance.

New survey data suggests there is an alarming disconnect between what hospitality executives say about their customer service investments and what they actually execute.