Mobile Partnership Allows Guests to Unlock Doors and More

OpenWays, the global provider of mobile-based access-management solutions, and Intelity, a hospitality software developer of the Interactive Customer Experience (ICE) guest self-service solution, announce an integration partnership designed to deliver a comprehensive mobile guest experience. Adding OpenWays to Intelity's ICE Mobile platform enables hotels to be more productive while reducing staff expenses and minimizing room for error. The end result is improved hotel efficiency, a better bottom line, and guests that are further empowered by the ability to exploit the technology in their handheld devices.

 

OpenWays streamlines the hotel arrival process by harnessing the power of mobile technology and using the principle of Crypto Acoustic Credential (CAC) and text messaging (SMS) to enable hotel guests to zip past the front desk and open their room doors using any of the 5.8 billion cell phones in the world -- any make, any mobile network. ICE Mobile enables travelers to plan their stays and enhance their experiences by ordering from a host of services and amenities – now including the ability to open their room doors via OpenWays -- with just a touch on an icon on their mobile device. This partnership now gives Intelity a more complete self-service platform, including the rights to resell the OpenWays Mobile Key solution to its customers.

 

Additionally, by offering guests a Mobile Key alternative, it reduces a hotel's carbon footprint by eliminating or lessening the need to print and purchase plastic keycards that often get discarded in landfills. It also helps hotels to reduce associated printing and inventory costs.

 

The integrated OpenWays/ICE Mobile solution can be experienced at HITEC, June 21-23 at the Austin (Texas) Convention Center in both the OpenWays Booth No. 1834 and Intelity Booth No. 615.