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Live from HITEC: SuiteLinq Unveils Latest Multi-Platform Interactive Portal

SuiteLinq, Inc., a multi-platform content, connectivity, and commerce solutions provider to the hospitality industry, is introducing its new interactive portal to HITEC 2010 attendees. Code-named SuiteLinq V5, the multimedia interface is designed for maximum ease of use and scalability across desktop, laptop, television, and smartphone mobile devices deployed in hotels and extended stay environments. Utilizing an intuitive icon-based navigation structure, SuiteLinq V5 entices guests to engage with their hotel while enjoying a variety of entertainment and information options on the device of their choice. By deploying SuiteLinq's integrated platforms inside guest rooms, in public areas, and via personal mobile devices, hotels can create a unified network of customer touch points each with its own relevance and value to today's travelers.
SuiteLinq V5, developed using Microsoft's .NET Framework and Windows Presentation Format (WPF), is deployable on SuiteLinq Desktop devices, guest laptop connectivity portals, and digital televisions. In addition to providing a dynamic and flexible platform for delivery of SuiteLinq's rich media content, developing on these Microsoft platforms provides a future-ready foundation for cloud distribution to come via Windows Azure. Such a model will enable SuiteLinq's hotel clients to deploy their highly customized solutions with greater efficiency and capitalize on inherent data integration opportunities.
On the television platform, the SuiteLinq V5 portal is deployed via the SL-ice all-in-one set top box. The new interface is easily customized to match each hotel's brand while delivering a rich media experience that can be enjoyed by people of all ability levels using different interaction devices.
As with previous releases, SuiteLinq V5 features a broad array of interactive services and content specifically geared toward the interests of travelers, including:
  • Hotel amenity information and promotions
  • Local area guides
  • Internet access and Bing search
  • Room-service menus and ordering
  • Restaurant reservations
  • On-demand entertainment, games, and music
  • Local weather conditions
  • Airline flight information
  • From-room document printing
  • Microsoft Office software
  • USB device access
  • Direct messaging from hotel staff
Coinciding with the new SuiteLinq V5 portal release, the company is launching new smartphone applications that employ a similar interface. New iPhone, Blackberry, and Android applications, will enable hotels to connect with guests before, during, and after their stay.
SuiteLinq V5, which will be deployed with clients beginning in 4Q 2010, also supports integration with industry standard POS and PMS systems to enable content personalization and commerce.

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