Cvent planners will be able to instantly book small meetings with more than 6,000 hotels and venues worldwide that use MeetingPackage, a multi-award-winning automation software for meetings and events sales.
After the pandemic, 60% of customers have higher expectations for their customer experience, and data shows that 61% of consumers will abandon brands after just one bad experience.
In this exclusive interview, Remington Hotels’ Chris Green shares his thoughts on how the pandemic drove hospitality to adopt mobile tech and the influence it will continue to have on the industry’s future.
This year's study demonstrates renewed optimism around technology budgets, enthusiasm for research and development, increased concern over persistent labor challenges, and significant investments in the technology that guests demand.
Companies are beginning to recognize the opportunities that lie with developing “phygital” solutions for hospitality businesses that drive revenue, streamline operations and improve the customer experience.
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