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Self-Service

A collection of news, articles and other featured content about Self-Service.

McDonald’s Adds Charitable Donations to the Menu

Innovative QSR embraces tech to remove friction in donating to RMHC

iVvy venue management software

iVvy Debuts Latest Advancements, Executive Appointments

The venue management software company is showcasing its latest online, real-time event management tools at WTM and HOSPACE UK.

Mobile Guest Console Minimizes Contact, While Creating Strong Guest Relationships & Maximizing Efficiency

SONIFI's Tech Solutions Elevate Guests' Experiences

Applova Kiosk is designed to streamline restaurant operations, integrating directly with KDS, public announcement and POS systems, synchronizing data in real-time as orders occur.

Pizza company teams up with Sizzling Platter to launch RESERVE-N-READY at 55 Utah locations.

Using an RFID wristband, the iPourIt technology can track each customer’s consumption to the tenth of an ounce, and the tab is automatically calculated upon checkout.

In an industry where today's innovation is tomorrow's table stakes, hospitality operators must continually improve their processes for fostering innovation to stay on top of guest satisfaction. These strategies from a Cornell University roundtable can help.

Self check-in technology allows guests to verify their identity by comparing one's face with an ID photograph.

The customer service experience improves when guests have access to online tools with self-service help.

Technology has changed many of the industry standards over the last 10 years, and today there is a growing opportunity to replace human interactions with computerized meditated exchanges. But is this trend eliminating the opportunity to provide customer service?

Don’t miss eatsa co-founder and CEO Tim Young sharing at MURTEC in April how automation enables the seamless self-serve experience many customers are seeking.

Don’t miss eatsa co-founder and CEO Tim Young sharing at MURTEC in April how automation enables the seamless self-serve experience many customers are seeking.

In order for innovation to yield measurable benefits, restaurants and hotels need to develop strategies that hinge on what they’re being told.

When customers reported being less than thrilled with long lines at Royal Caribbean's soda fountains, the cruise line installed self-service units. Guests who buy a beverage package are now given drink cups with RFID technology that validates the transaction.

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