As we prepare for the year ahead, let's take a moment to revisit the most-read stories of the year on hospitalitytech.com. Here, HT counts down the the 21 most-read articles -- 20 stories + one infographic.
While the COVID-19 pandemic changed tourism forever, it also exacerbated the move into the digital world for the industry. Enter the Metaverse and web3. This ‘embodied internet’ blurs the lines between the physical and digital worlds, delivering experiential interactions for users. Tampa-based Metaverse Hospitality (MH) is tapping into this new frontier of technology and seamlessly blending the travel experience within the virtual realm. They are the builder of the first hotels in the Metaverse and the leading company onboarding hotels and restaurants to web3 technology. Read more here.
HT's 10 Most-Read Stories of 2022
10. How Wireless Edge Can Maximize LTE & 5G
9. Nevaya Signs Partnership for Hospitality with Google
8. 5 Casino Marketing Strategies for Attracting More Travelers
7. 2023 POS Software Trends
6. MURTEC Content Hub
5. 2022 Top Women in Restaurant Technology Winners
4. The 2022 Guest Room Experience: What a Guest Wants, What a Hotel Needs
3. 2022 Customer Engagement Technology Study: Embracing Digital Transformation
1. 2022 Lodging Technology Study: Redefining the Guest Experience
With staffing at an all-time low and travelers returning in droves, hoteliers are dealing with customer service nightmares. Conversational AI and automation technologies could be the industry’s savior. Read more here.
Sustainability matters to today’s traveler. Kind Traveler, a socially conscious Give + Get hotel booking platform that empowers travelers to positively impact the communities they visit, launched a 2.0 model earlier this year. The new platform is optimized to make giving back easier than ever with a custom API and booking engine, new features, 45 new hotel choices, 20 new charities for local positive impact, multiple room categories to book, special perks, tree planting options at the time of booking, voluntourism opportunities and a tangible positive impact report with every booking. Read more here.
On the HT-NEXT 2021 Content Hub, you’ll find highlights from our educational sessions, thought leadership from the lodging industry’s most innovative operators and solution providers, and a Solution Center with links to our event sponsors’ resources. Tour the Content Hub here.
17. INFOGRAPHIC: Less Contact, More Revenue
Today’s hotel guests are looking for more than a friendly face at the front desk and clean room during their stay. They expect a personalized experience, not only at check-in and check-out but also at all of the touchpoints in between. Read more here.