HITEC

Attribute-based selling, the challenges of interfacing software, and the use of GenAI to impact hotel operations were hot topics at this year’s tradeshow.

Conversations at HITEC Charlotte confirmed that an All-In-One property-management system with Open APIs, centralized guest data, and embedded payments will provide the technology stabilization operators need to weather turbulent times and be grounded for future growth.

In an era of digital transformation, connecting disparate systems through innovative tech solutions not only streamlines hotel operations but also enhances the employee experience, driving both productivity and satisfaction.

During HITEC 2024, industry leaders discussed the vulnerabilities hotels face from social engineering, complacency in cybersecurity investment, and the dual-edged nature of AI, urging CTOs to adopt a proactive stance.

Since HITEC 2023, Actabl has added more than 30 integrations to its portfolio, further innovating solutions to empower hoteliers.

New Vertical Booking CRS reservation management functionality for chains & an updated Booking Engine design makes managing hotel reservations across a portfolio of hotels easier than ever.

AiMe (pronounced Amy) uses natural language processing and translation capabilities to respond to guests’ unstructured requests and create actionable tasks that can be relayed from the HCN Navigator 2.0 tablet to staff.

SONIFI partners with LG to launch hospitality TVs with Google Cast built in.