HITEC :Runtriz Makes Sure No Guest Requests are 'Lost in Translation'

runtriz now makes its suite of mobile communications, marketing and on-demand services available to hotel properties and their guests in one of 57 languages via its dynamic communication platform and content-management system.

 

The runtriz Hotel Evolution platform offers hotel guests access to all property services at their fingertips via any device – smartphone, tablet or laptop – anytime, anywhere, and pre- or post check in. For hotel staff, it enables them to communicate with their guests more efficiently and effectively than ever before, plus capture key data to drive a richer guest experience and significant, incremental revenues.

 

Two-thirds of the world does not speak English, yet most U.S.-developed mobile services platforms don't support the needs of non-English speaking travelers. runtriz has done everything possible to ensure that all guest requests can be communicated in a language that benefits both those sending requests for service and those receiving the requests. Foreign travelers are frequently intimidated by having to communicate in person or over the phone with hotel staff that don’t speak their native language. Even worse, they often don’t communicate at all. Hotel Evolution makes it easy for all guests and hotel staff to communicate with one another, and ensures that guests have the positive and complete experience they deserve.