2011 was a big year for technology innovation in hotels and restaurants. Ranging from major company buy-outs, to new mobile technology advancements, to skyrocketing interest in cloud technology, HT counts down the top 10 most-read headlines on its website in 2011. And, the number one spot goes to...
Tech is taking the restaurant and hospitality industries by storm — putting the pressure on these businesses to adopt technology or risk getting left behind. One of the largest concerns for the hospitality industry surrounding tech adoption is the fear of losing human interaction.
Lee Holman, lead retail analyst for IHL Group shares with HT his predictions for POS trends that will continue to have an impact on the foodservice industry over the coming year. Holman and IHL Group identify workforce, environment among top POS concerns for restaurant operators.
A mixed marketing campaign that aligns electronic initiatives with front-line employees may be the right combination needed to better engage customers. Auntie Anne's chief marketing officer explains why.
For the 20-unit JOEY Restaurant Group, success is an orchestrated event that encompasses kitchen efficiency, mobile hostess solutions and flexible guest reservation options. Derek Boyd, director of IT, reveals how these solutions and more are helping to boost efficiency and guest satisfaction.