Data & Analytics

River Hospitality Management, the Concordia Hotel, and the Kirkley Hotel and Conference Center will install Profitvue for daily back office financial procedures and to provide 'flow through' analysis of operational data.

Omni Hotels implements BirchStreet's Web-based e-procurement solution to automate purchasing practices, increase procurement efficiency and productivity, and obtain visibility into all spending.

Radiant's Aloha Configuration Center is an above-store point of sale solution that helps multi-unit operators manage systems from one single locale.

Pizza Inn has selected Speedline POS as the recommended point of sale for all company-owned and franchised Pizza Inn restaurants.

Since its founding in 1953, Sonic, America's Drive-In has believed in the franchisee system, with a motto that "owners make better operators." Now, more than 50 years later Sonic is in the midst of a re-franchising initiative, partnering with its franchise base to foster innovation and expansion in a tough economic climate. HT talks to Sonic's VP of brand technology Brad Sheriff and franchisee Angela Owen about the communication strategies, technology solutions and partnership best practices that are creating opportunities for the entire Sonic community.

The drive-thru is truly at the heart of quick service restaurant sales and the need for speed and accuracy is first and foremost. Operators discuss how the latest timers, digital signage tools and more are speeding up their drive-thru operations.

In today's increasingly competitive environment, understanding the connection between guest feedback, effective training and an engaged workforce culture can make or break an organization. Achieve the best results with a multi-pronged approach that incorporates guest and employee survey analytics.

In support of its overall business strategy to leverage hosted applications, Noodles & Company, operator of more than 210 corporate and franchise locations, taps above store POS reporting to boost security and streamline operations.