Data & Analytics

As the decline in travel demand experienced by the hotel industry continues into its second year, the need for customers, bookings, and revenue is pressing to say the least. To recapture precious guest dollars, hotels needs to return to the fundamentals, but with an emphasis on cohesion and integration; these nine tips can help.

Briad Restaurant Group will utilize GuestMetrics's GuestSnapshot software to aggregate sales data across multiple locations as well as to provide the ability to drill down to individual check level detail.

The Penn Stater Conference Center Hotel and the Nittany Lion Inn; both owned by Penn State University, are using UniFocus' MEETINGScope system to streamline communications, analyze critical service delivery factors, and provide historical data capture for trending and strategic planning.

The Eliot Hotel transcends basic in-room concierge solutions to incorporate a tool that brings property management tech into the mix. Learn about the solution that enables guests to order room service and more, while providing staff with reporting tools for a streamlined operation that finds revenue prospects.

A partnership between Fired Up Inc. and Synergy Restaurant Consultants has been fueling the development of new menu items and enhanced kitchen operations over the past 12 months.

New Castle Hotels & Resorts selects UniFocus' STAFFScope survey system to gain insight into employee engagement.

Foxwoods Resort Casino leverages a standards-based data connectivity solution to gather data on the non-gaming activities and preferences of patrons for improved customer service and satisfaction.

IDeaS V5i Forecasting provides hoteliers with insight into anticipatory data, enabling a more accurate and consistent forecasting and reporting process which can lead to increased revenues.