Hotels and restaurants that have incorporated tablets into their business platforms have enhanced customer satisfaction, decreased wait times, improved sales and increased employee productivity.
RoamingAround is helping hoteliers to push relevant and micro-targeted messages to guests' cell phones encouraging them to make impulse purchases in real time based on their proximity to outlets and services.
Coast Hotels will soon be implementing new technology to optimize its customer relationships by integrating email marketing, guest satisfaction surveys and loyalty rewards into ZMail.
