6 Ways a Customer Data Platform Improves Hospitality Service and MarketingFrom decision-making to booking to loyalty, a CDP offers hoteliers the ability to drive the customer experience. TrustYou, Welcome Systems Partner to Help Hotels Collect Guest ReviewsTrustYou’s lite survey solution now available within Welcome Systems’ hotel booking system free of charge. Digital Demands Reshape the Drive-Thru Connected on-the-go guests are forcing an evolution in a quick-serve convenience staple. Restaurants Focus on Innovating the Experience If you missed MURTEC or just missed a session, HT offers a recap of highlights, takeaways and insights. OnePoint Global Launches VoC In-App Mobile Survey Solution Tech turns a mobile app into an always-on feedback channel. IBC Partners with TrustYou Using the TrustYou Stars Lite post-stay feedback tool, independent hoteliers can improve their online ratings and drive bookings by collecting and marketing positive reviews. 4 Negative Reviews Equals to a 70% Loss of Potential Customers Hospitality industry is hit hardest by negative reviews on online websites. SYNQ3 Restaurant Solutions' AI study Reveals 3 Ways Restaurants Can Enhance the Guest Experience Restaurants could improve sales 6.4% when using guest data to personalize the order, phone call. Talend Survey Finds Less than Half of Companies Systematically Track Basic Customer Feedback When companies don't address negative reviews, 57% of respondents feel it is a motivating factor to "break up" with a brand. 4 Ways Hotels Can Capitalize on the Trends Fueling Airbnb's Success Airbnb's genius is not the platform they built but the understanding they have of the traveler's mindset. First Previous 42 43 44 45 46 Next Last
