TrustYou, Welcome Systems Partner to Help Hotels Collect Guest Reviews

Pursuing the joint goal of facilitating the hotelier’s everyday business and enhancing bookings, TrustYou and Welcome Systems, a British hospitality original behind the popular Welcome Anywhere hotel booking system, announced their new strategic partnership. Welcome Systems’ users now have free access to TrustYou Stars Lite, an advanced software solution to collect, analyze and market guest reviews. The feedback is collected through surveys that are automatically sent to the guest after their stay. Proactively sending out guest surveys helps hotels to increase the volume of positive reviews*, which leads to a better rating and online reputation as well as a higher visibility and better rankings across the web. Evaluating guest reviews also helps Welcome Systems’ users to identify areas for improvement and to manage the quality of their hotel better in order to enhance the overall guest experience and satisfaction.
 
Welcome Systems benefits from more than 30 years of experience in the hospitality sector with the goal of delivering a great customer experience and the ability to drive profitability in any sized business. TrustYou’s expertise lies on providing the best possible platform for feedback management enabling hotels to manage, market and react upon all reviews, guest surveys and social posts and comments worldwide.
 
*According to TrustYou’s data evaluation.