SYNQ3 Restaurant Solutions' AI study Reveals 3 Ways Restaurants Can Enhance the Guest ExperienceRestaurants could improve sales 6.4% when using guest data to personalize the order, phone call. Talend Survey Finds Less than Half of Companies Systematically Track Basic Customer FeedbackWhen companies don't address negative reviews, 57% of respondents feel it is a motivating factor to "break up" with a brand. 4 Ways Hotels Can Capitalize on the Trends Fueling Airbnb's Success Airbnb's genius is not the platform they built but the understanding they have of the traveler's mindset. eZee Partners with Online Reputation Management Company Repup eZee clients will now have a better understanding of guest behavior as well as managing and acting on guest feedback. Peninsula Hotels Uses In-Room Tablets to Personalize Guest Experience While it is easy to purchase tablets and build customized apps, Peninsula Hotels found it much more difficult to manage and secure the devices on their own. Nuvola Releases Glitch Hotel Guest Management System Glitch helps hoteliers monitor guest complaints and track the costs associated with each request. AfterWords to Release New CX Software at the NRA Show The software integrates transactional sales details, loyalty data, experience driven survey information, and customer recovery tools to improve customer experience and increase profitability. TrustYou Partners with Rainmaker Digital Partnership expands TrustYou's presence in Southern Africa. Starfleet Research Releases 2017 Smart Decision Guide to Hotel Guest Experience Management The 2017 Smart Decision Guide to Hotel Guest Experience Management will help hoteliers seeking to upgrade their property's GEM capabilities. Frictionless Hotels Through Omni-Engagement From pre- to post-stay, how hotels can benefit from enabling seamless experiences. Sponsored. First Previous 44 45 46 47 48 Next Last
