Customer Relationship Management (CRM)

Industry veteran and demonstrated innovator will help to build new experiences in high-growth areas.

From using technology to enhance the guest experience to monitoring reputation management and branding online, hotel managers play a central role in running a successful hotel.

Integrated solution combines day-to-day operations management, end-to-end workforce management and CRM tools for enhanced visibility into business insights.

And in a two-year period, the group’s number of Google reviews increased 878% from 51 to 499 reviews.

Acquisition brings together two of the most innovative concierge and front desk solutions on the market.

Smith will be responsible for providing strategic digital leadership to enhance guest experiences across the portfolio of brands.

NH Hotel Group, Wyndham Vacation Ownership, Travel Charme Hotels & Resorts, Best Hotels and more use TrustYou's guest feedback platform.