Fast-Growing NJ BBQ Chain Increases Volume with Integrated Customer Engagement Solution

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Fast-Growing NJ BBQ Chain Increases Volume with Integrated Customer Engagement Solution

10/06/2017

Revel Systems, a business platform integrating operations and customer channels driven by the Point of Sale into a single dashboard, today announced a partnership with Como, a customer engagement solution provider. The Como toolset further extends Revel’s suite of CRM tools and is integrated with the Revel POS, allowing direct interaction with customers and personalized attention, based on real-time data and analytics.

In an era where brand loyalty is driving revenue, Revel Systems and Como are delivering an integrated customer loyalty solution enabling businesses to create individual experiences for each and every customer.

Companies that adopt omnichannel customer engagement strategies have been proven to engage significantly more customers, and research has shown that a high percentage of customers spend more with companies that invest in the customer experience.

The Como solution is completely integrated with the Revel POS so that businesses of all sizes can interact directly with their customers and speak to their individual needs. The integration has already made an impact with Revel customers.

At Red White and Que, a New Jersey-based smokehouse chain, Mario Raccuglia, Training Manager said, "Using the data that we have through Revel POS and the integration to Como Sense, I believe that our new app can be a great asset in generating volume into the restaurant and a great marketing tool."