Customer Relationship Management (CRM)

Oaky Integrates with Cendyn
Hoteliers can now send more personalised revenue generation offers right from their Cendyn CRM platform.
The Belfry Hotel & Resort Partners with For-Sight to Provide CRM and Insights Solution
For-Sight has also developed a bespoke Business Intelligence system that brings together the most relevant data to realize effective guest relationship management, provide operational insights, while ensuring the highest standards in data security and compliance.

P.F. Chang’s Amps Up the Digital Guest Experience

Creating an even more seamless, safe dine-in experience continues to be a top priority for the brand. Technology implemented includes Wisely's waitlist, reservations, table and order management.
7 New Rules for Increasing Guest Satisfaction

Transparency, seamless experiences and resolving guest issues as they happen are just a few ways hospitality brands need to rethink the guest experience.
Four Ways Data Can Reinvent the Customer Experience

From connecting guest experiences to powering smart segmentation, real-time insights enable revenue generation, personalization and loyalty.
NextGuest Merges with Cendyn

A Cendyn & NextGuest combination creates the largest scalable CRM & Digital Marketing provider for the hospitality industry.
TrustYou Launches Live Experience

Solution enables hoteliers to listen and react to guest feedback in real-time.
Data is the Key to Post-Pandemic Guest Loyalty

By building a cloud data strategy that offers a complete view of a guest and shares actionable insights with employees, hotels can quickly develop a unique set of ways to elevate the guest experience during their trip.
A&W Canada Captures Real-Time Guest Feedback

A&W Canada uses Medallia Experience Cloud, Digital, Social, Text Analytics, LivingLens and Zingle, to identify guest experience friction in real-time and take immediate action to close the loop with each customer.
Cendyn and Avvio Partner to Power Loyalty for Roomzzz Aparthotels

Following the integration, Roomzzz will be able to benefit from a simplified and centralized loyalty program across their entire enterprise.

Customer Relationship Management (CRM)

Oaky Integrates with Cendyn

The Belfry Hotel & Resort Partners with For-Sight to Provide CRM and Insights Solution

P.F. Chang’s Amps Up the Digital Guest Experience

7 New Rules for Increasing Guest Satisfaction

Four Ways Data Can Reinvent the Customer Experience

NextGuest Merges with Cendyn

TrustYou Launches Live Experience

Data is the Key to Post-Pandemic Guest Loyalty

A&W Canada Captures Real-Time Guest Feedback

Cendyn and Avvio Partner to Power Loyalty for Roomzzz Aparthotels