Givex Joins LOT Network to Protect Clients from Patent TrollsThe customer engagement platform says there's a growing threat posed to its business and its customers by patent assertion entities (PAEs) or “patent trolls”. For-Sight and GuestRevu Announce PartnershipIntegration brings customer relationship management tools and guest feedback and reputation management tools together in a simple to use manner. McDonald's Canada Updates Mobile Rewards Program McDonald's Rewards, a program available on the McDonald's app, allows Canadians to collect and earn rewards on McCafé beverages and now fries/ TrustYou Launches Relief Pack to Help Hoteliers Understand Guests’ Concerns and Expectations Analytics tool allows hoteliers to see exactly what their guests think about the COVID-19 measures taken by the hotel. How Four Seasons Became One of the World’s Most Loved Brands by Doing Good New report cites how authentic corporate responsibility is helping the luxury hotelier weather the worst year in travel and tourism. TrustYou Launches The Recovery Race Campaign to Keep Hospitality Industry on Track with Essential COVID-19 Resources Company offers complete recovery kit for hoteliers, with free content, trainings, and newly-developed products. “Healthy Sail Panel” Could Be What Turns Tide for Cruise Industry Post-COVID If managed properly, the cruise line industry could provide one of the safest leisure environments in the world. Retweeting, Sharing, Liking and Locating: Shifting Digital Restaurant Trends in the COVID-19 Era Here are five ways to enact social and digital changes during this new normal. How One Hotel Group Used Tech to Achieve a 5.26% Increase in Overall Guest Satisfaction Eclipse Hotels Group also saw a 5.9% improvement in “Room Physical Condition” and a 3.46% increase in “Room Cleanliness” during the same timeframe. How to Make the Contact-Free Hotel Experience Personal and Engaging These types of solutions will enable hoteliers to reopen as quickly and efficiently as possible, adopting the new practices that reflect current safety and social distancing measures. First Previous 20 21 22 23 24 Next Last