Customer Relationship Management (CRM)

The CX and engagement platform helps hospitality companies get direct feedback from customers.

New partnership allies Omnico's advanced point-of-sale and guest engagement software with GHS' 28-year expertise in casino loyalty, marketing and offer management solutions.

Before diving back into things, cruise operators should consider improving back office systems, their use of data & analytics, and the guest experience.

The antimicrobial solution is scientifically proven, via ISO standardization (ISO21702), to be efficient against coronaviruses and bacteria.

To deliver a superior off-premise experience, restaurants must capture guest feedback in-the-moment so as to be able to right wrongs before losing a loyal customer.

Hospitality technology specialists For-Sight will provide CRM & Marketing solutions to allow Staycity to enhance their guest experience.

Hotels must identify what tech is most valuable to sustaining business right now and reconsider the rest.

Surveys, sanitation tech and workforce management tech will all play an important role in ensuring hotels recover more quickly.