Apple plans to give customers enhanced control over privacy settings that will empower them to have more say over which of their personal data is provided to brands.
Airkit’s low-code Digital CX Platform is a last mile solution for Salesforce customers to quickly turn their data into hyper-personalized digital customer experiences.
According to the American Customer Satisfaction Index (ACSI®) Travel Report 2020-2021, five of the eight major hotel brands see customer satisfaction declines of 3% or higher.
International business, including hotels, often find that their number one challenge is providing customer support in a variety of languages. The answer to that question may just have arrived.
