Customer Experience/Service

Fast casual brand partners with Koala, Olo and Punchh for enhanced digital functionality, personalized rewards.

Our post-MURTEC 2022 series of Executive Insight interviews features thought leadership from some of the restaurant industry's top innovative solutions providers.

The retro-luxury, theater-inspired hotel puts convenience and customization at the forefront of the guest experience with INTELITY’s hospitality platform.

Digital customer loyalty, offers and engagement platform launches enhancements to its mobile framework, new loyalty strategy services and expanded user experience features.

Mobile wallets aren’t just for payments; brands can use this tool to digitize everything from membership cards to room keys. Plus, it can be used for marketing via lock screen notifications.

From upselling to eliminating chargebacks, hotels will be doing the best they can to make up for lost revenue over the last two years.

Ooma Enterprise now connects with OPERA Cloud, Maestro, CloudBeds, Agilysys, Sabra SynXis, Marriott FOSSE & Full Service, choiceADVANTAGE RoomKeyPMS, and other PMS solutions.

Integrated solution now provides easy access to SMS to enhance the guest experience and streamline operations.