Customer Experience/Service

Signage Network Delivers Superior Guest Service & Operational Efficiencies Aboard Oasis of the Seas
A complex digital signage network aboard Royal Caribbean's Oasis of the Seas fuses together technological innovation, real-time interactivity and enhanced operational efficiency to offer guests an unparalleled travel experience, all while creating cost-savings opportunities for the cruise line.
InterContinental Hotels & Resorts to Equip Concierge Teams with Apple iPads
Travelers visiting the InterContinental New York Barclay, Buckhead Atlanta, London Park Lane and Hong Kong locations can receive enhanced local destination advice from the hotel concierge teams, guided by Apple iPads.

Health Care Reform Sets National Standard for Nutrition Labeling on Menu Boards, Drive-Thru Displays & More

Since details may remain unclear until as late as the end of July, the versatility provided by digital displays may justify a solution to replace standard printed menu boards.
The Townsend Hotel Upgrades to Electronic Locking & Messenger Wireless Communication System

Approximately 200 SAFLOK Quantum ädesÄ" radio-frequency identification locks have been installed on the property.
Airport Marriott Hotel Lobby Touchscreen Offers Travelers Virtual Concierge Option

The BWI Airport Marriott Hotel has unveiled an interactive media board in its newly renovated lobby which will display a customizable set of information including weather, maps, points-of-interest and more.
Nearby College Campus Restaurants Experience Growth through Student Online Ordering

Online ordering is helping a number of restaurants located near college campuses, including Romanelli's Pizza & Italian Eatery, Pita Pit and Relish Big Tasty Burger to boost sales.
Renovated Best Western French Property Chooses Classic RFID by VingCard Upgrade Kit

The Classic RFID upgrade kit allows the Best Western Hôtel de la Paix to keep most of their existing Classic locks and replace only the bezel card reader.
Lucernex Technologies, Buxton Align to Provide Enhanced Site Selection Services

This new partnership will provide clients with an array of software solutions that both manage the real estate lifecycle process and provide detailed financial models for customer behavior.
Real-time Flight Info Provides Travel Services, adds Revenue at Westin Atlanta Airport

During a 2008 property upgrade, the Westin Atlanta Airport decided to provide their guests with real-time flight information in an effort to deliver a valuable service and generate revenue.
ClickSquared Unveils Next-Generation SaaS Marketing Platform

The Click 3G platform couples robust marketing automation with delivery and execution across email, print, web, survey, SMS and social channels.

Signage Network Delivers Superior Guest Service & Operational Efficiencies Aboard Oasis of the Seas

InterContinental Hotels & Resorts to Equip Concierge Teams with Apple iPads

Health Care Reform Sets National Standard for Nutrition Labeling on Menu Boards, Drive-Thru Displays & More

The Townsend Hotel Upgrades to Electronic Locking & Messenger Wireless Communication System

Airport Marriott Hotel Lobby Touchscreen Offers Travelers Virtual Concierge Option

Nearby College Campus Restaurants Experience Growth through Student Online Ordering

Renovated Best Western French Property Chooses Classic RFID by VingCard Upgrade Kit

Lucernex Technologies, Buxton Align to Provide Enhanced Site Selection Services

Real-time Flight Info Provides Travel Services, adds Revenue at Westin Atlanta Airport

ClickSquared Unveils Next-Generation SaaS Marketing Platform