Customer Experience/Service

Restaurants across the U.S. are embracing handheld devices for tableside ordering and payment as the plentiful options become more affordable.

The Cosmopolitan of Las Vegas CIO, Kris Singleton, describes how transforming public spaces with guest-facing technology has enhanced the overall hotel experience. By extending amenities often reserved for in-room perks, The Cosmopolitan is offering the ultimate in connectivity for its guests across the entire property.