Elite Hospitality Group Improves Guest Review Response Rate by 60%And in a two-year period, the group’s number of Google reviews increased 878% from 51 to 499 reviews. Personalized Engagement Is Key to Stellar Customer Service in the Sharing EconomyCreate a comprehensive customer engagement strategy so repeat customers come back to traditional hospitality. SevenRooms, a Reservation, Seating & Guest Management Platform, to Roll Out Its System Across 70+ Jumeirah Group Restaurants Jumeirah Group, a Dubai-based luxury hotel company, will integrate SevenRooms' software to improve the guest experience, streamline F&B operations and unlock F&B guest data. Seamless Omni-Channel Ordering Tops Strategic Goals for Restaurant Tech Learn How Travel Brands Can Upgrade to First-Class CX Digital growth is driving travel app downloads, but hospitality must ask itself: "Is my CX strategy growing with it?" Guestroom Tech: Balancing Hype with the Bottom Line Six things to consider before your next in-room technology buy. Empowering Hotels to Make Guests Feel Welcome With Social ALICE Announces Acquisition of GoConcierge Acquisition brings together two of the most innovative concierge and front desk solutions on the market. MGM Resorts International Appoints Kelly Smith Senior Vice President and Chief Digital Officer Smith will be responsible for providing strategic digital leadership to enhance guest experiences across the portfolio of brands. Slovenian InterContinental Hotel Uses Digital Displays to Engage Visitors Visionect's Place & Play provides guests with weather forecasts, hotel highlights, and rewards information on a zero-glare paperlike display. First Previous 149 150 151 152 153 Next Last
