Great Experiences Start with Listening to CustomersPaytronix head of product shares how the best tech strategies begin by being hyper-focused on the guest. Recruit Holdings Acquires TrustYouCustomers and partners will benefit from broader and faster product development as well as optimized customer service and account management. Lac Vieux Selects KEYPR as Exclusive Guest Experience Technology Partner Lac Vieux Desert Resort & Casino to deploy KEYPR’s cloud-based system which brings the latest guest experience technology to the hospitality industry. Remove Friction from the Hotel Booking Process In the second part of this two-part series, HT considers four barriers to the frictionless hotel booking process and their solutions. Always-Connected Guests Demand Mobility & WiFi from Hotels Hotel guests make booking decisions based on if hotel rooms boast high-tech features. 6 Ways a Customer Data Platform Improves Hospitality Service and Marketing From decision-making to booking to loyalty, a CDP offers hoteliers the ability to drive the customer experience. Runtriz Teams Up with DataArt to Integrate ASSA ABLOY Hospitality Electronic Lock Technology Hotel guests can check-in prior to arrival and bypass the front desk with Runtriz's mobile key. NRA 2017 NEWS: AfterWords Partners with CBS to Debut New Intelligent Customer Engagement Software Using multi-dimensional surveys to track transactions, loyalty and the guest experience, the software leverages data to increase sales. San Francisco Hotel Uses VR to Attract Visitors, Locals Virtual reality installation features street facing window which allows those walking by to see guests, locals interacting with the simulation. Restaurants Focus on Innovating the Experience If you missed MURTEC or just missed a session, HT offers a recap of highlights, takeaways and insights. First Previous 148 149 150 151 152 Next Last
