Guestrooms Evolve to Appeal to the Instant Gratification GenerationUsing technology to remove common friction points and emulate modern conveniences found in consumers’ homes drives in-room innovation trends Arizona Biltmore, Plum Bring On-Demand In-Room Wine By the Glass to GuestsUnique guestroom amenity will be available in all Villa Suite accommodations. The IT Progress Report In order for innovation to yield measurable benefits, restaurants and hotels need to develop strategies that hinge on what they’re being told. A Digital Facelift: Micro Apps Yield Macro Results TrustYou eBook Reveals How Direct Messaging Affects Hotel Experience Guide focuses on guest satisfaction rates, quality of guest feedback and impact on revenue. How Royal Caribbean's Tech Platform Has Affected Revenue While Excalibur is contributing to a faster rate of depreciation, it is also helping the company generate more revenue both before and during cruises. Viceroy Los Cabos Partners with ALICE and Volara to Allow Guests to Make Requests via Voice Partnership also improves back of house operations for resort. The Front- and Back-of-House Technologies Every Hotel Needs in 2019 Wearable tech, voice assistants and opening up the lines of communication via messaging are essential components of the 2019 hotel guest experience. Study: 34% of Hotel Guests Rank Outdated Technology in Guestrooms as Most Frustrating Part of Their Stay New ALICE “Hotels at Face Value” report reveals the latest expectations and priorities of hotel guests. Why One Hotel Lets Guests Test Technology Before They Buy Hotel Nia has partnered with b8ta to allow guests to test tech heavy products such as wireless stereo headphones, smartpens, and air purifiers while on property. First Previous 112 113 114 115 116 Next Last