Yumpingo Brings Transformative Guest Sentiment Solution Technology to Independent Restaurants in Partnership with Deliveroo

Michal Christine Escobar
Senior Editor (Hotels)
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Restaurant intelligence platform Yumpingo said it launched Yumpingo Go, an easy to implement solution to gather guest sentiment and actionable insights for independent restaurants specializing in one-to-five locations, with Deliveroo as its channel partner. Deliveroo has worked with Yumpingo on this bespoke Yumpingo product for the UK, with plans to expand to other markets, to provide detailed customer insights for smaller restaurant businesses by capturing consumer feedback in-moment and adding machine learning to produce insights that transform restaurants, improve experiences and grow sales.

Implementation of Yumpingo Go will introduce big data to transform independent restaurant operations at location, shift and dish level in real-time. Yumpingo’s live, one-minute review platform typically delivers over 7,500 at-table food, beverage and service reviews per location per month to Yumpingo’s current clients , which is more than 4,000 percent more reviews per restaurant than Yelp, TripAdvisor, Opentable, Facebook and Google combined while also collecting thousands of customer emails. Independent brands can now use Yumpingo Go to improve their food and service with confidence, seeing what’s happening in their restaurants for the first time without having to be on-location.

Deliveroo partner restaurants can visit to sign up now.