Concierge

Find out which in-room technology trends will have the most impact on guest satisfaction and your bottom line. Next-gen game consoles, in-room concierge systems and high-def content are just some of the solutions that are expected to "wow" guests.

Intelity looks to establish its ICE Canvas as the first touch screen virtual-concierge application available on Apple's iPad.

The inexpensive mobile solution is fully customizable and enables hotel guests to schedule spa treatments and dinner reservations, and arrange for hotel services such as room service and valet.

Intelity's Interactive Customer Experience (ICE) now has the ability to run on Windows 7. The advances made to Windows 7 will aid the in-room solution by increasing system performance and reducing total cost of ownership.

The interface between the SpaSoft Spa Management System and The Concierge Assistant system enhances guest service and improves the efficiency of staff through the direct communication of spa appointments.

The Casa Dorada Resort & Spa has recently completed the installation of Roomlinx, enabling guests to enjoy unlimited movies on demand, HSIA, virtual concierge services and more through the LCD TV in their suites.

The World, a 644-foot luxury residential ship, present staff with a unique challenge of finding and providing information on the best restaurants, shopping and entertainment in more than 100 ports of call. Learn how The World's international concierge team uses Concierge Assistant to share guest request information with other appropriate staff.

The Westin Imagine Hotel is the first property in the Westin family to use Intelity ICE, an in-room and back-end monitoring solution that allows hotel guests to arrange services via a touch screen from their guest room, laptop or mobile device.