Michal Christine Escobar
ARTICLES BY THIS AUTHOR
- 3/26/2023
How Hotels Can Leverage Android TV Setup to Boost Guest Experience
With a stable internet connection and the right management software, guests can feel more at home with Android TV-powered smart TVs and other devices. - 3/23/2023
Transforming the Customer Experience with Conversational AI
The beauty of Conversational Messaging is that it helps brands engage their customers at every stage of the customer journey: creating awareness, building consideration, fructifying it into purchase, and ensuring delight. - 3/22/2023
To Protect and Promote Tourism: Always Be Training
Les Roches CEO discusses the importance of training employees and how using AI will set up the hospitality industry for success. - 3/21/2023
How Tech and Sustainability Go Hand in Hand: A Global Brand’s POV
When your actions affect 6,000 hotels worldwide, setting achievable goals that make a significant difference and then creating the tools necessary to get your franchisees there is priority No. 1. - 3/21/2023
How Tech and Sustainability Go Hand in Hand: An Independent Hotel’s POV
Creating a sustainable hotel simply requires some willpower, Bruce Becker, owner, Hotel Marcel recently told HT-NEXT attendees. It has little to do with financial investment and absolutely nothing to do with building new. - 3/21/2023
A Sustainability Faux Pas: Printing the Night Audit
If your properties are still printing the nightly audit, you might want to consider how tech could help. - 3/21/2023
Tech That Gives Back: How Digital Training Tools are Elevating Hospitality’s Workforce
Modern training tools need to be incorporated directly into the systems operators use daily – particularly the hotel’s property management system. - 3/20/2023
Four Blended Traveler Expectations & How Tech Can Help You Meet Them
As the economic outlook of the country changes and consumers seek out more cost-effective ways to live and work, the trend of bleisure travel will only continue to rise. - 3/20/2023
The Right PMS Partner + Open APIs Can Elevate a Hotels’ Operational Success
Tapping a skilled technology partner to handle the necessary integrations between the property-management system and other on-premises solutions will give operators a greater chance for success. - 3/19/2023
How Hotels Can Combat Rising Hospitality Fraud
Identity verification is a key factor in securing customer accounts.
