Michal Christine Escobar

Senior Editor, Hotels

Author Profile

Michal Christine Escobar is Hospitality Technology’s Senior Editor, with a concentration on the hotel industry. She has a decade of experience as a B2B journalist. She is responsible for the hotel beat at the magazine and often writes about AI, VR, IoT and other emerging technologies affecting hospitality.

ARTICLES BY THIS AUTHOR

2/21/2023
How Data from Physical Security Systems Can Improve Operations and Guest Experience
Physical security system data can be used as more than just a tool to respond to crime or a necessary expense to keep assets and people safe. It can become a core element in the digital transformation of organizational processes.

Michal Christine Escobar
2/20/2023
Spring Break Provides Opportunity to Upgrade Customer Experience
Integrating the different customer experience (CX) systems and introducing automation can ensure operations are efficient and productive.

Michal Christine Escobar
2/19/2023
Why Aren’t Hoteliers Talking About the Industry’s Most Valuable Metric: GOPPAR?
RevPAR gets all the love, but it’s a vanity metric that blinds the industry to its bigger problems such as the cost of running a property.

Michal Christine Escobar
2/19/2023
Remote Work Means Opportunities for Hotels
Many larger employers are partnering with hospitality and co-working companies not just for accommodations but also for remote office space, conference facilities, annual retreats, employee onboarding, sales pitches and more.

Michal Christine Escobar
2/16/2023
ChatGPT: How Conversational Bots Will Be the New OTAs
In the same way, ChatGPT and related technologies can disrupt Google, OTAs can also be disrupted and replaced by the Conversational Online Travel Agents powered by AI.

Michal Christine Escobar
2/16/2023
CASE STUDY: Loews Hotels & Co Realizes Highest Catering Revenues in Company History
Brand partners with IDeaS to create a meetings and events optimization engine that delivers automated forecasts and helps revenue managers strategize better.

Michal Christine Escobar
2/15/2023
Could Autonomous Vehicles Solve Transportation Issues for Luxury Resorts?
Autonomous low speed vehicles could prevent some of the common problems associated with typical golf cart transportation: accidents, fleet management, driver shortage, and more.

Michal Christine Escobar
2/8/2023
HT TALKS TECH: Sarah Fults, VP of Distribution, MGM Resorts International
Learn how Fults’ career trajectory influenced her leadership style, her love for mentoring and her desire to always stay in touch.

Michal Christine Escobar
2/5/2023
Quick Quotes from Hyatt CIO Eben Hewitt
During HT-NEXT 2022, Hewitt participated in a firechat where he explained how CIOs get fired, Hyatt’s experimentation mindset, and more.

Michal Christine Escobar
2/5/2023
Consumers Are Looking for Frictionless Payment Experiences this Valentine’s Day
There’s nothing worse than a clumsy payment experience at the end of the night. Businesses that offer an experiential service will need to offer frictionless transactions and personalization to remain competitive this year.

Michal Christine Escobar