ARTICLES BY THIS AUTHOR
- 4/2/2023
SMBs: What You Need to Know About Digital Transformation and Scalability
Digital transformation can lower operational expenses and increase bottom line performance while also building upon the guest experience. - 3/29/2023
EV Charging: The Future’s Must-Have Hotel Amenity
The U.S. charging network is 460k chargers short of meeting demand for EV drivers in coming years. Hotels could help fill that demand. - 3/29/2023
Digital Tipping: Guests Want it, Staff Need it
Consumers are carrying less cash and hotel employees need modern means for receiving tips. - 3/28/2023
HT-NEXT 2022 Exclusive: Key Takeaways for Navigating Hospitality’s Challenges
During this innovator roundtable, executives from Fortinet, Sabre and Tabit answered a series of thought-provoking questions that revolved around industry challenges, dos and donts, ways to provide differentiation from the competition, and more. - 3/28/2023
Staffing Shortages Drive Interest in Robotic Cleaners Among Hoteliers
Retailers such as Sam’s Club have already begun implementing robotic floor scrubbers with great success. It may be time for hoteliers to follow suit. - 3/28/2023
How Investing in the Right Tech Can Grow Your Hotel’s Loyalty Program
Is your travel loyalty program aligned with what today’s consumer wants? A set of two surveys reveals big mismatches and unrealized opportunities. - 3/27/2023
Is the Hospitality Industry Ready for a Technologically Powered Compliance Crackdown in 2023?
Based on recent trends, 2023 is likely to be the year that government adoption of technology to automate auditing short-term rental compliance in their jurisdictions hits its stride. Hotels will also be affected by the use of this technology. - 3/27/2023
5 Ways Gamified Service Optimization is Attracting/Retaining Hotel Employees
The right workforce-management tools encourage professional growth and success and help hospitality — a profession where guests and workers come first — rebuild for a stronger future. - 3/26/2023
Technology Powers a Surfer’s Paradise
Kalon Surf, an all-inclusive resort located in Costa Rica, has found unique ways to improve the guest and staff experience with technology’s help.