ARTICLES BY THIS AUTHOR
- 3/5/2023
Have Fun with ChatGPT for Now Because It’s About to Get Serious
The adoption of AI in several different roles and industries will be fast so it’s time to understand how it can help add to your hotel’s offerings, make processes more efficient, and improve your guests’ experience. - 2/28/2023
Use Tech to Differentiate your Hotel from the Competition (Including Airbnbs)
Here are seven ways technology can help your brand get the upper hand. - 2/27/2023
Three New Ways to Support the Rising Demand for Luxury Travel
The era of Staycations is behind us. Today, guests have their eyes on more meaningful travel. - 2/26/2023
The Future of Travel: Hotel Rooms as Commodities
Guest rooms may soon become as easy to resell as Broadway show tickets. - 2/22/2023
How Remington Hotels Helps Data Make Sense
REMi, a proprietary analytics platform, helps owners, GMs and divisional vice presidents easily understand forecasts, budgets, sales efforts, inbound leads and more. - 2/21/2023
Amid Influx of New Hospitality Employees, Tech Helps Ensure Brand Excellence
Hospitality brands should rely on tech tools to boost safety, quality, accuracy, transparency, and consistency to build and maintain cultures of excellence. - 2/21/2023
How Data from Physical Security Systems Can Improve Operations and Guest Experience
Physical security system data can be used as more than just a tool to respond to crime or a necessary expense to keep assets and people safe. It can become a core element in the digital transformation of organizational processes. - 2/20/2023
Spring Break Provides Opportunity to Upgrade Customer Experience
Integrating the different customer experience (CX) systems and introducing automation can ensure operations are efficient and productive. - 2/19/2023
Why Aren’t Hoteliers Talking About the Industry’s Most Valuable Metric: GOPPAR?
RevPAR gets all the love, but it’s a vanity metric that blinds the industry to its bigger problems such as the cost of running a property. - 2/19/2023
Remote Work Means Opportunities for Hotels
Many larger employers are partnering with hospitality and co-working companies not just for accommodations but also for remote office space, conference facilities, annual retreats, employee onboarding, sales pitches and more.