Michal Christine Escobar

Senior Editor, Hotels

Author Profile

Michal Christine Escobar is Hospitality Technology’s Senior Editor, with a concentration on the hotel industry. She has a decade of experience as a B2B journalist. She is responsible for the hotel beat at the magazine and often writes about AI, VR, IoT and other emerging technologies affecting hospitality.

ARTICLES BY THIS AUTHOR

5/29/2023
How the Hospitality Industry can Shift to a Passwordless Future
Eliminating passwords to strengthen security and enhance the customer experience may seem counterintuitive, but it’s a move that can significantly benefit the hospitality industry.

Michal Christine Escobar
5/29/2023
NRA Show 2023 Highlights: Integration, Automation and Menu Optimization
Exhibitors at this year’s show were focused on helping attendees improve back-of-house operations and digital sales channels.

Michal Christine Escobar
5/29/2023
Wow Bao Divulges Details on Its New Hot Buns Club at NRA Show 2023
Fast Asian street food brand discusses how its turning a simple rewards program into a much more valuable loyalty program with the help of some fun technology.

Michal Christine Escobar
5/25/2023
The Contactless Customer: Which Digital Transformations Are Winning Over Hotel Guests
One survey found that 86% of people said they would choose one hotel over another if it had fully contactless mobile check-in, concierge, check-out and facility reservation services.

Michal Christine Escobar
5/25/2023
Enso Connect Bets on AI as the Future of Hospitality
The guest experience platform has gone all in on OpenAI's GPT-4 and believes hotels will need to embrace AI-driven solutions to stay competitive.

Michal Christine Escobar
5/24/2023
Restaurateurs Discuss Employee Tech Dos & Don’ts During NRA Show 2023
Boqueria Restaurants and Gracious Hospitality Management spoke candidly about their tech priorities, the challenges they face with tech rollouts, the cost/benefit analysis they work through, and more.

Michal Christine Escobar
5/24/2023
Best Practices for Hotel & Resort Operators for Pool Season 2023
Here are four best practices to help your pool make more money this year.

Michal Christine Escobar
5/21/2023
First-Party Data & Context: How to Get Personalization and Privacy at Scale
In the past, delivering personalized experiences at scale sacrificed data privacy. However, with the rise of first-party data and marketing partners who have access to larger datasets, hoteliers can have both privacy and personalization.

Michal Christine Escobar
5/16/2023
Give Employees Multiple Reasons to Stay
In exchange for their loyalty, on-property staff want to be heard, respected and given access to better benefits.

Michal Christine Escobar
5/16/2023
Why Adopting a Digital Communication Strategy Is Critical to Business Survival
The way guests are choosing to communicate with hotels is changing, but the fundamental importance of one-to-one engagement remains the same.

Michal Christine Escobar