ARTICLES BY THIS AUTHOR
- 3/19/2023
E-Commerce Strategies to Meet the Needs of Today’s Blended Traveler
By presenting highly relevant messages and by optimizing search capabilities to accommodate blended travelers’ unique needs, travel brands can drive both revenue and customer loyalty. - 3/19/2023
The High Value of Operating Efficiently
Jeff McConathy of Kasa shares how his lodging brand can employ only four full-time staff members per property and still give guests the hospitable experience they want and deserve. - 3/19/2023
Why Hotels Benefit from a Proactive Approach to Reputation Management
Improve communications with guests and give hoteliers the ability to shape their hotel’s reputation. - 3/15/2023
Propelling Travel and Hospitality Forward with a Hybrid Workforce
As the industry continues to face talent constraints, companies must put their faith in technology. - 3/15/2023
HT Talks Tech: Jen Wong, CEO, Laasie
Now that we live in an era of instant gratification; Wong is reeducating the hotel industry on how to do guest loyalty. - 3/14/2023
Your Hotel Could Be Much More Profitable
Now is the time to think beyond room rates and to find how you can generate revenue in fun, unique ways that guests will love. - 3/13/2023
Hospitality: Consumers Want a Modern Retailing Experience
Modern retailing is all about simplicity and making comparison shopping easy. - 3/13/2023
Turning Up the Dial Knob on Hotel AI
We are on the verge of becoming something akin to centaurs, with the rote tasks at a hotel far better performed by workhorse-like automation tools (the horse torso), liberating the hotel manager for creative thinking or even more face-to-face interaction with guests (the human head). - 3/6/2023
Outdated Training Methods Can Impact Worker Success: How to Train Today’s Evolving Workforce
Providing access to tools that easily integrate into existing workflows should be a core part of any upskill and retention strategy. - 3/5/2023
Hospitality Staffing is Prime for Disruption: How Intelligent Systems Are Changing the Game
Technology is opening up a new set of options for innovative companies in the sector.