Michal Christine Escobar
ARTICLES BY THIS AUTHOR
- 3/21/2023
Tech That Gives Back: How Digital Training Tools are Elevating Hospitality’s Workforce
Modern training tools need to be incorporated directly into the systems operators use daily – particularly the hotel’s property management system. - 3/20/2023
Four Blended Traveler Expectations & How Tech Can Help You Meet Them
As the economic outlook of the country changes and consumers seek out more cost-effective ways to live and work, the trend of bleisure travel will only continue to rise. - 3/20/2023
The Right PMS Partner + Open APIs Can Elevate a Hotels’ Operational Success
Tapping a skilled technology partner to handle the necessary integrations between the property-management system and other on-premises solutions will give operators a greater chance for success. - 3/19/2023
How Hotels Can Combat Rising Hospitality Fraud
Identity verification is a key factor in securing customer accounts. - 3/19/2023
E-Commerce Strategies to Meet the Needs of Today’s Blended Traveler
By presenting highly relevant messages and by optimizing search capabilities to accommodate blended travelers’ unique needs, travel brands can drive both revenue and customer loyalty. - 3/19/2023
The High Value of Operating Efficiently
Jeff McConathy of Kasa shares how his lodging brand can employ only four full-time staff members per property and still give guests the hospitable experience they want and deserve. - 3/19/2023
Why Hotels Benefit from a Proactive Approach to Reputation Management
Improve communications with guests and give hoteliers the ability to shape their hotel’s reputation. - 3/15/2023
Propelling Travel and Hospitality Forward with a Hybrid Workforce
As the industry continues to face talent constraints, companies must put their faith in technology. - 3/15/2023
HT Talks Tech: Jen Wong, CEO, Laasie
Now that we live in an era of instant gratification; Wong is reeducating the hotel industry on how to do guest loyalty. - 3/14/2023
Your Hotel Could Be Much More Profitable
Now is the time to think beyond room rates and to find how you can generate revenue in fun, unique ways that guests will love.
