ARTICLES BY THIS AUTHOR
- 3/27/2023
Is the Hospitality Industry Ready for a Technologically Powered Compliance Crackdown in 2023?
Based on recent trends, 2023 is likely to be the year that government adoption of technology to automate auditing short-term rental compliance in their jurisdictions hits its stride. Hotels will also be affected by the use of this technology. - 3/27/2023
5 Ways Gamified Service Optimization is Attracting/Retaining Hotel Employees
The right workforce-management tools encourage professional growth and success and help hospitality — a profession where guests and workers come first — rebuild for a stronger future. - 3/26/2023
Technology Powers a Surfer’s Paradise
Kalon Surf, an all-inclusive resort located in Costa Rica, has found unique ways to improve the guest and staff experience with technology’s help. - 3/26/2023
How Hotels Can Leverage Android TV Setup to Boost Guest Experience
With a stable internet connection and the right management software, guests can feel more at home with Android TV-powered smart TVs and other devices. - 3/23/2023
Transforming the Customer Experience with Conversational AI
The beauty of Conversational Messaging is that it helps brands engage their customers at every stage of the customer journey: creating awareness, building consideration, fructifying it into purchase, and ensuring delight. - 3/22/2023
To Protect and Promote Tourism: Always Be Training
Les Roches CEO discusses the importance of training employees and how using AI will set up the hospitality industry for success. - 3/21/2023
How Tech and Sustainability Go Hand in Hand: A Global Brand’s POV
When your actions affect 6,000 hotels worldwide, setting achievable goals that make a significant difference and then creating the tools necessary to get your franchisees there is priority No. 1. - 3/21/2023
How Tech and Sustainability Go Hand in Hand: An Independent Hotel’s POV
Creating a sustainable hotel simply requires some willpower, Bruce Becker, owner, Hotel Marcel recently told HT-NEXT attendees. It has little to do with financial investment and absolutely nothing to do with building new. - 3/21/2023
A Sustainability Faux Pas: Printing the Night Audit
If your properties are still printing the nightly audit, you might want to consider how tech could help.