Michal Christine Escobar

Senior Editor, Hotels

Author Profile

Michal Christine Escobar is Hospitality Technology’s Senior Editor, with a concentration on the hotel industry. She has a decade of experience as a B2B journalist. She is responsible for the hotel beat at the magazine and often writes about AI, VR, IoT and other emerging technologies affecting hospitality.

ARTICLES BY THIS AUTHOR

9/12/2023
Virtual Ordering Assistants are Going Mainstream in Restaurants Nationwide: ChatGPT’s Impact on Voice AI
AI companies are using OpenAI’s ChatGPT and Google’s Bard to help virtual assistants ‘think like a person’ to automate drive-thru and phone orders.

Michal Christine Escobar
9/11/2023
Transforming Guest Experiences via AR, VR and Digital Displays
Guests want hotels to act as the gateway to an unforgettable travel experience filled with immersive, individualized moments.

Michal Christine Escobar
9/11/2023
The Impact of QR Code Integration in Hotels
From the booking confirmation to post-checkout messaging, QR codes can help automate and elevate the entire experience.

Michal Christine Escobar
9/11/2023
MGM Resorts Confirms New Data Breach
Computer systems began going down on Sunday morning, and by Monday afternoon the company shut down its own systems to try and protect guest data.

Michal Christine Escobar
9/11/2023
Why Full Service & Luxury Independent Hoteliers are Going ‘All In’ on All-in-One Tech
All-in-one PMS technology has evolved to encompass nearly every aspect of hotel operations, leveling the playing field for independents across the industry.

Michal Christine Escobar
9/11/2023
What Hoteliers Need to Know about Rising Insurance Costs: Leave No Stone Unturned
Hotel operators can combat rising rates with audits, accountability, and awareness of post-pandemic challenges.

Michal Christine Escobar
9/11/2023
What’s the Buzz Among Today’s Hoteliers?
AI, Labor Shortages, Cyber Security and Combating Trafficking dominate discussions at recent hospitality tradeshows and conferences.

Michal Christine Escobar
9/10/2023
Why an Advanced POS Solution Is Necessary to Understand the Modern Consumer
Modern POS software must support a range of ordering scenarios and preferences, provide an intuitive user experience (UX) for guests and staff to easily use, and cater to a broad range of payment options to elevate guest experiences in the industry’s new era.

Michal Christine Escobar
9/10/2023
Drive Greater ROI by Improving the Guest WiFi Network Experience
One in five Americans would be willing to give up sleep, among other things, to ensure they had flawless, high-speed WiFi.

Michal Christine Escobar
9/6/2023
Rethinking Hospitality’s Approach to the Workforce: Unifocus White Paper Tackles Staffing Shortages and Rising Costs
Special report provides practical tips for addressing the industry’s key challenges.

Michal Christine Escobar