Michal Christine Escobar

Senior Editor, Hotels

Author Profile

Michal Christine Escobar is Hospitality Technology’s Senior Editor, with a concentration on the hotel industry. She has a decade of experience as a B2B journalist. She is responsible for the hotel beat at the magazine and often writes about AI, VR, IoT and other emerging technologies affecting hospitality.

ARTICLES BY THIS AUTHOR

9/17/2023
Loading the Bases: How Hoteliers Are Using Advanced Pricing Models to Navigate Hospitality’s Rocky Recovery
If hotels want to chart their course across this unpredictable recovery period accurately, they must rely on data and take a realistic approach to hospitality’s potential.

Michal Christine Escobar
9/17/2023
How AI Can Drive Emotional Loyalty for Hotels
Whether it's an AI co-pilot aiding your hotel teams or a marketplace connecting guests with curated services and experiences, AI isn't replacing the human heart in hospitality; it's empowering it.

Michal Christine Escobar
9/13/2023
UPDATE: MGM Data Breach Linked to Vishing
Scattered Spider, subgroup of ALPHV, claims responsibility for casino cyberattack.

Michal Christine Escobar
9/12/2023
3 Benefits of Embracing AI For Hospitality Operations While Maintaining a Strong Human Connection
The use of AI tools across industries shows no signs of slowing down, and hospitality companies should look to capitalize on these new technologies.

Michal Christine Escobar
9/12/2023
Virtual Ordering Assistants are Going Mainstream in Restaurants Nationwide: ChatGPT’s Impact on Voice AI
AI companies are using OpenAI’s ChatGPT and Google’s Bard to help virtual assistants ‘think like a person’ to automate drive-thru and phone orders.

Michal Christine Escobar
9/11/2023
Transforming Guest Experiences via AR, VR and Digital Displays
Guests want hotels to act as the gateway to an unforgettable travel experience filled with immersive, individualized moments.

Michal Christine Escobar
9/11/2023
The Impact of QR Code Integration in Hotels
From the booking confirmation to post-checkout messaging, QR codes can help automate and elevate the entire experience.

Michal Christine Escobar
9/11/2023
MGM Resorts Confirms New Data Breach
Computer systems began going down on Sunday morning, and by Monday afternoon the company shut down its own systems to try and protect guest data.

Michal Christine Escobar
9/11/2023
Why Full Service & Luxury Independent Hoteliers are Going ‘All In’ on All-in-One Tech
All-in-one PMS technology has evolved to encompass nearly every aspect of hotel operations, leveling the playing field for independents across the industry.

Michal Christine Escobar
9/11/2023
What Hoteliers Need to Know about Rising Insurance Costs: Leave No Stone Unturned
Hotel operators can combat rising rates with audits, accountability, and awareness of post-pandemic challenges.

Michal Christine Escobar