Michal Christine Escobar
ARTICLES BY THIS AUTHOR
- 9/11/2023
What’s the Buzz Among Today’s Hoteliers?
AI, Labor Shortages, Cyber Security and Combating Trafficking dominate discussions at recent hospitality tradeshows and conferences. - 9/10/2023
Why an Advanced POS Solution Is Necessary to Understand the Modern Consumer
Modern POS software must support a range of ordering scenarios and preferences, provide an intuitive user experience (UX) for guests and staff to easily use, and cater to a broad range of payment options to elevate guest experiences in the industry’s new era. - 9/10/2023
Drive Greater ROI by Improving the Guest WiFi Network Experience
One in five Americans would be willing to give up sleep, among other things, to ensure they had flawless, high-speed WiFi. - 9/6/2023
Rethinking Hospitality’s Approach to the Workforce: Unifocus White Paper Tackles Staffing Shortages and Rising Costs
Special report provides practical tips for addressing the industry’s key challenges. - 9/5/2023
Build a Cohesive Customer Experience Using the Tools You Already Have
Optimizing the solutions you already have and empowering your teams to work more collaboratively will allow you to streamline and harmonize the customer experience delivery without revamping your entire system. - 9/5/2023
How Generative AI Maximizes the Direct Channel with Tata Crocombe
Crocombe offers hotelier experience stemming from the firsthand results of experimenting and deploying GenAI at his private island resort and two beach resorts in the Cook Islands in the South Pacific. - 9/4/2023
How to Hire in a Competitive Labor Market
Bring in a wider array of candidates by focusing on diversity and using applicant sources other than job boards. Use hiring technology like automated interview scheduling to get in touch with candidates sooner and keep them more engaged. - 8/30/2023
What Hotels Need to Know About ESG
This article explores where hotels should start on their ESG journey and what steps they can take to meet their goals. - 8/28/2023
Five Ways Hotel PMS Technology Is Saving Independent Hotelier Operations
Modern PMS technology provides invaluable support to independent hotel operations from training to disaster recovery. - 8/27/2023
Ensuring Emergency Readiness: Compliance with 911 Direct Access Laws in Hospitality
Not only is it the right thing to do, but companies that fail to comply face a base fine of $10k and $500 per day per non-compliant device retroactive to Jan. 6, 2022.
