ARTICLES BY THIS AUTHOR
- 1/30/2024
Why a Combined Human-Centered, Tech-Powered Approach is Key to Mastering Hotel Communication
While next-generation technologies continue to shape the hotel industry, a hospitable approach remains core to evolving business model. - 1/30/2024
2024 Hotel Industry Outlook: Back to Basics
This year, hoteliers would do well to focus on tech integrations that will enhance the guest experience, cybersecurity measures to protect their guest’s data, and using automation to optimize operations and generate revenue. - 1/29/2024
Innovate & Elevate: 3 Strategic Tech Investments for the Hospitality Industry in 2024
The hospitality industry's strategic shift towards technology necessitates AI integration, cloud adoption, and heightened security measures to enhance guest experiences and operational efficiency. - 1/29/2024
From Information to Interaction, A Modern CMS Revitalizes the Guest Experience
The hospitality sector's post-pandemic revival demands exceptional guest experiences; selecting the right CMS partner can enhance operations, satisfaction, and competitiveness. - 1/24/2024
AI in Hotels: Revolutionizing Guest Experiences and Operations
Five ways you can integrate AI into your hotel's current technology stack. - 1/23/2024
Nurturing a Strong Partnership: Marriott Digital Services and RealTime Reservation's Collaborative Success Story
For years, Marriott Digital Services (MDS) and RealTime Reservation have cultivated a robust partnership built on trust, adaptability and a collaborative spirit. - 1/21/2024
HT Talks Tech: Santiago Garcia Solimei, Global Head of Social Media and Brands, Meliá Hotels
Learn how the pandemic turned this luxury hotel brand into a social media expert. - 1/21/2024
Debunking Two Crucial Myths that Impact Hotel Tech Adoption Worldwide
Take a closer look at two prevalent myths hindering technology adoption in hotels, with insights on the pivotal role of human ingenuity alongside cutting-edge tech stacks. - 1/17/2024
Four Essential Digital Ordering and Guest Experience Trends Shaping Luxury Hotels in 2024
Virtual concierges, automation, and personalization are just a few areas where tech adoption will soar in 2024. - 1/17/2024
SaaS: The Future of Hotel Guest Apps – A Deep Dive into 2024 Trends
Scalability, flexibility and cost-effectiveness are three key benefits for adopting a SaaS model for guest apps.