Michal Christine Escobar

Senior Editor, Hotels

Author Profile

Michal Christine Escobar is Hospitality Technology’s Senior Editor, with a concentration on the hotel industry. She has a decade of experience as a B2B journalist. She is responsible for the hotel beat at the magazine and often writes about AI, VR, IoT and other emerging technologies affecting hospitality.

ARTICLES BY THIS AUTHOR

2/11/2024
IHG Hotels & Resorts Wins 2023 Hotel Visionary Award for Wi-Fi Auto Connect
Two years of in-house development leads to an amazing product that improves the guest experience immeasurably.

Michal Christine Escobar
2/11/2024
Building Trust in Hospitality: A Roadmap for Responsible AI
Hospitality providers must strike a balanced approach that aligns cutting-edge technology with ethical responsibility and a steadfast focus on the guest experience.

Michal Christine Escobar
2/6/2024
Hilton Makes its First Metaverse Move
Paris Hilton breathes new life into Hilton's timeless legacy; connects the brand with the next generation of Hilton Honors members. Learn more in this Q&A with Hilton.

Michal Christine Escobar
2/5/2024
2024 Hospitality Revolution: Tech, Sustainability, and Personalization Drive Industry Transformation
As the hospitality sector enters a new era, technology, sustainability, and hyper-personalization redefine guest experiences and operational strategies. Here's a glimpse into the key trends reshaping the industry landscape.

Michal Christine Escobar
2/4/2024
Navigating Guest Challenges: Proactive Strategies for Modern Hoteliers
Hotels face escalating guest-related challenges ranging from disruptive behavior to fraud, prompting a necessity for proactive strategies, including advanced ID systems and data analytics, to ensure safety, mitigate financial losses, and enhance guest satisfaction.

Michal Christine Escobar
2/4/2024
A Tale of Teamwork: Mandarin Oriental Hotel Group & Valtech
What started out as a comprehensive website redesign turned into a vibrant and award-worthy partnership.

Michal Christine Escobar
2/1/2024
Recapturing Consumer Loyalty in Hospitality
Travelers stopped trusting hotels during the pandemic. Here’s what leaders can do to earn it back - for good.

Michal Christine Escobar
2/1/2024
Revitalizing Hospitality: Adapting Strategies for Success in 2024 and Beyond
Discover how forward-thinking hoteliers are embracing innovation, personalized experiences, and sustainability to navigate the evolving landscape of the hospitality industry post-pandemic, ensuring resilience and growth in the face of unprecedented challenges.

Michal Christine Escobar
1/31/2024
The CX Revolution in Hospitality Tech: Embracing a New Era of Travel
The future of hospitality CX belongs to those who embrace the digital-first mindset, prioritize personalization, adapt to evolving travel realities, leverage technology strategically and nurture meaningful partnerships.

Michal Christine Escobar
1/31/2024
The Role of IoT in Elevating Hotel Operations in 2024
IoT has diverse applicability across hotels – operations, facilities management, risk management, and sustainability.

Michal Christine Escobar