Michal Christine Escobar

Senior Editor, Hotels

Author Profile

Michal Christine Escobar is Hospitality Technology’s Senior Editor, with a concentration on the hotel industry. She has a decade of experience as a B2B journalist. She is responsible for the hotel beat at the magazine and often writes about AI, VR, IoT and other emerging technologies affecting hospitality.

ARTICLES BY THIS AUTHOR

8/1/2021
Nomadix Unveils New Internet Gateway for Small and Mid-Sized Hotels and MDU Properties
Creates Quality Guest and Tenant Experiences Ideal for New Market Segments

Michal Christine Escobar
8/1/2021
Leveraging Advanced Technology to Diminish the Pandemic's Impact on America’s Contact Centers
The goal of contact center technology is to try and resolve the customer’s inquiry before the guest reaches an agent, to reduce incoming calls each agent receives.

Michal Christine Escobar
8/1/2021
Hilton Grand Vacations Completes Acquisition of Diamond Resorts
Apollo’s David Sambur and Alex van Hoek join HGV Board

Michal Christine Escobar
8/1/2021
Cloudbeds Partners with Rakuten Travel Xchange to Extend Reach
Cloudbeds Hospitality Management Platform collaborates with Rakuten Travel Xchange to drive global hotel distribution.

Michal Christine Escobar
7/29/2021
INTELITY and Volara to Bring Powerful Voice Command to In-room Guest Engagement
Amidst hospitality recovery, the joint voice command solution is set to elevate the guest experience and delivers premier in-room guest engagement.

Michal Christine Escobar
7/29/2021
How New Technology Can Help Hotel Management with Room Cleanliness Verification
An app-based system can help hotels overcome multiple challenges.

Michal Christine Escobar
7/29/2021
AHLA, Marriott and ECPAT-USA Make Major Progress in Human Trafficking Awareness
Since 2020, more than 600K hotel workers have completed training; Marriott to donate a new revamped version of current training program to industry via ECPAT-USA in 2022.

Michal Christine Escobar
7/29/2021
How Hotels Are Adapting to a Shifting Landscape
If they aren’t already, hotel owners will want to onboard technology and compliance upgrades in back-office systems, especially regarding the broad range and pace of change of hospitality taxes and fees.

Michal Christine Escobar
7/28/2021
AHLA Foundation to Host No Room for Trafficking Awareness Event on World Day Against Trafficking in Persons
Event will highlight Marriott International’s Human Trafficking Awareness Training for industry.

Michal Christine Escobar
7/28/2021
Travel Rebound Causes CX Woes; Chat Commerce Bridges Gap
As a result of the worker shortage, many hospitality players are increasingly looking for new technological ways to bridge the gap. One of them is customer service (CX) via chat.

Michal Christine Escobar