ARTICLES BY THIS AUTHOR
- 3/10/2024
Lessons from the Frontline: Using Tech to Enhance EX in the Hospitality Industry
Learn how Kerzner International's innovative approach to internal communications boosted employee morale and retention rates. - 3/7/2024
Leveraging Technology to Prevent Hotel Chargeback Fraud in 2024
From leveraging chargeback analytics to implementing AI-powered fraud prevention tools, hotel CTOs have a range of strategies at their disposal to safeguard against chargeback fraud in the digital age. - 3/7/2024
The Death of the Cookie Is (Finally) Upon Us
Amidst the chaos of the cookie's demise, there's potential for adaptation and thriving in a cookie-less future, presenting both challenges and opportunities for hospitality businesses. - 3/7/2024
From Check-In to Check-Out: AI's Role in Non-Linear Hospitality Journeys
By leveraging AI, hospitality leaders can redefine service excellence, offering guests a memorable, personalized, and seamless stay. - 3/5/2024
Technology is Revolutionizing the Experience for the Agent and Traveler
AI-powered virtual assistants help travel agents with productivity, enhancing workflow and streamlining tasks. - 3/5/2024
HT Talks Tech: Elle Rustique, CEO and Founder, TipBrightly
Explore how TipBrightly's QR technology is empowering hoteliers to embrace cashless tipping, elevate service standards, and foster a culture of appreciation. - 3/3/2024
HT Talks Tech: Jimmy Suh, CCO, Arlo Hotels
Arlo Hotels knows the power of social media and created a new app that allows any guest to become a travel influencer for the brand. - 2/28/2024
How Embedded Payment Processing Is Shaking Up the Travel Experience
Through embedded systems, hoteliers can ensure guest data stays within their purview while providing a more comprehensive guest experience from beginning to end. - 2/27/2024
Navigating the Future of Hospitality: The Impact of Smart Technologies on Guest Experiences
Five considerations every brand should contemplate before diving headfirst into integrating the latest technological advancements. - 2/27/2024
HT Talks Tech: Alex Cisneros, CCO, Mint House
Delve into the latest tech developments shaping the hospitality sector with exclusive insights from a seasoned industry insider.