ARTICLES BY THIS AUTHOR
- 3/5/2017
UberEATS Debuts Restaurant Manager
The tool will allow restaurants to have access to insights about their service quality, customer satisfaction, and sales alongside tools to make specific adjustments to improve their business. - 3/2/2017
HTNG North America + HTF = HT-NEXT
Mega-event to combine best of two conferences to leverage effective synergies.<br /> - 3/2/2017
Nor1 and AccorHotels Expand Partnership
<span style="font-family: Arial; font-size: small; background-color: rgb(255, 255, 255);">AccorHotels will deploy Nor1's merchandising tools across its hotel portfolio.</span> - 3/2/2017
RLHC Partners with Cendyn for CRM and Loyalty
The cloud-based software company was chosen based on its ability to handle multiple, complex systems and leverage real-time data to heighten guest experiences. - 3/2/2017
Mobile "App"titude: Hospitality's New Normal
<span style="font-family: Arial; font-size: small; background-color: rgb(255, 255, 255);">As a de facto method for gathering guest data, hotels and restaurants increasingly look to engage with guests and offer personalized experiences through mobile apps.</span> - 3/2/2017
AccorHotels to Manage 26 BHG Hotels in Brazil
AccorHotels will pay R$200 million for the transaction. - 3/1/2017
Flattening Reservation Pace Presents Ongoing Challenge for Hoteliers
North American markets see uptick in rates across travel segments. - 3/1/2017
3 Things Consumers Look for in a Great Hospitality Mobile App
The user experience will primarily determine if a hospitality app is a success or failure. - 3/1/2017
Hilton Los Angeles/Universal City Reduces Total Water Consumption by 83%
With Xeros Laundry System, the hotel has decreased its carbon footprint and is saving more than $6k per month on its utility bills. - 3/1/2017
Netsurion Named Fortinet MSSP Platinum Partner
Platinum MSSPs have completed stringent Platinum-level certification, training, and audit requirements.