ARTICLES BY THIS AUTHOR
- 3/6/2017
SageNet Selected as Preferred North American Reseller of SIEMonster Information Security Management Software and Services
SageNet to demonstrate SIEMonster at MURTEC 2017. - 3/6/2017
Ten Semi-finalists Advance in 2017 HTNG TechOvation Award
The TechOvation Award recognizes and rewards new products and services within the hospitality technology industry. - 3/6/2017
FCS Partners with NEC Enterprise Solutions to Expand Hospitality Offering in EMEA
FCS' suite of hospitality interface and operational solutions will be available directly to order through NEC's business partners in EMEA. - 3/6/2017
3 Ways to Build Loyalty Through Low-Effort Customer Service
One way to build loyalty: Don't ask customers to switch channels such as from Facebook to e-mail to resolve their customer service issue. - 3/6/2017
TrustYou Announces Global Partnerships
TrustYou partners with Fairmont, Raffles and SwissÔtel hotels and resorts, now part of AccorHotels, Romantik Hotels, PHM Hospitality and more. - 3/5/2017
La Quinta Enhances Its Loyalty Program
La Quinta redesigned its mobile platform and loyalty app to give members easier access to the new features. - 3/5/2017
CBS Announces Cloud-Based NorthStar Order Entry POS for Microsoft Windows
Running on Windows 10, NorthStar offers multi-platform environment and easy upgrade path to a new system. - 3/5/2017
Sojern: 25% of All Hotel Searches Are Conducted on Mobile 30 or More Days in Advance of a Trip
But only 11% of mobile bookings are done within that same timeframe indicating mobile searches are not converting to mobile bookings. - 3/5/2017
Shake Shack Mobile App Downloaded 200K+ Times During Initial Rollout
Since the launch, more than 25% of app users have come back for repeat visits. - 3/5/2017
Stanford Court Uses Digital Art Galleries to Interact with Guests
Using kiosks next to the display monitors, guests can learn more about local artists and even purchase the art that's on display.